Bookings & Terms

We do our best to serve you in a friendly and efficient manner. Call 084 245 2490 or email us with your questions or complaints.
  • For all trips, payment in advance is necessary because we have to arrange guides, catering, and sometimes river access.
  • There are no refunds. In the unlikely event that we must cancel due to flood, drought, or other conditions or circumstances beyond our control, we offer mutually acceptable alternative dates.
  • We issue an invoice when you make your reservation. Unless otherwise stated, VAT of 14% will be added on to all prices.
  • Pay directly into our bank account and send proof of payment.
  • A reservation is not valid until the deposit is paid.
  • We do not organise a trip until the final payment is made, unless you have made alternative payment arrangements with us.
  • We employ trained and qualified guides and best equipment, give you a safety briefing, and lead with care and caution. However, you undertake the trip at your own risk and must sign an Indemnity and Waiver.
  • Rivers can be dangerous. You are required to wear the issued safety gear, obey the lawful instructions of the guides and to act responsibly at all times. Unruly behaviour will not be allowed.
  • Anyone aged under 18 must have the indeminity countersigned by a parent or guardian.
  • No-one may go on the river in an inebriated state due to alcohol or under the influence of drugs. There are no refunds for anyone told to leave the trip.
  • Please respect nature and other river users. Read our Code of Ethics and Practice on this site.

Psst… for a quick answer!

CALL US

+27 84 245 2490 or +27 56 8181814. 

EMAIL US

yeeha[at]riverman.co.za

    Let us know what trip interests you, the date, the number of people and anything else relevant - eg are you wanting a family trip, teambuilding, a birthday party or what?
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